Organizational Change Adoption: Best Practices for Electrical Contractors

In today’s rapidly evolving construction market, the ability to adopt new practices is a core competency for contractors who wish to remain ahead of their competition.  Electrical contractors are faced with many organizational change opportunities, including prefabrication, mobile and paperless technologies, payroll automation, new software packages (estimating, project management, accounting, etc.), alternate project delivery systems, expansion into new market segments, and management team realignments.

Electrical contractors must have a clear understanding of the change management practices that have been proven to result in successful organizational change implementation. This study, as commissioned by ELECTRI International, included a national survey to identify the top seven most effective change management practices recommended by NECA contractors. For the next step, interviews were conducted with 11 NECA contractors who had recently implemented a substantial organizational change.

The interviews collected lessons learned and tangible examples of organizational change adoption.  It is anticipated that the results will help guide other NECA contractors how to position themselves as “Early Adopters” who are better able to achieve successful – and therefore more profitable – outcomes after implementing organizational change initiatives.



Brian Lines
Jake Smithwick


The University of Kansas
University of North Carolina at Charlotte

Publication Date:

July 2018

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