The goal of this research is to create a toolkit of proven methods that the EC industry can use to strengthen company culture and sustainability by:

• Attracting and retaining high-level talent.
• Improving customer and team member loyalty.
• Increasing employee engagement.

The researcher team received feedback through interviews and surveys from more than 200 NECA contractors and industry partners across the country.

This toolkit is designed so that you do not have to read from front to back. You can select the element of culture that you are most interested in addressing and go directly to that area.